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Service

We’re offering curbside drop-off with no contact. To book your service please call us at 519.893.2963 ex 2 or Email Service first to let us know you’re coming and what your bike needs, then pull up and park in our lot with your bike in front of the shop. We will disinfect it, bring it inside the shop and contact you within 2 business days  with an assessment.  When your service is finished we'll give you a call or email you. Let us know when you’re coming to grab the bike, and we’ll meet you outside. Payment will be made over the phone for both the delivery and curbside service options.

We are also offering pick-up and drop-off for all service bicycles within the cities of Kitchener-Waterloo. There is NO ADDITIONAL CHARGE for this service!  As long as the service is $75 or more.

To book your service Email Service!

IMPORTANT COVID-19 UPDATE FOR 2nd LOCKDOWN
WE ARE OPEN BY APPOINTMENT ONLY. ONLINE ORDERING, CURBSIDE PICKUP AVAILABLE AND DELIVERY.

Effective immediately all personal interaction with Ziggy's Cycle will be by appointment only.  Please call 519-893-2963 or Email Us!

We realize this is inconvenient however the safety of our vulnerable population must be of the utmost importance.

SERVICE CENTRE. We are now offering pick-up and drop-off for all service bicycles within the cities of Kitchener-Waterloo. There is NO EXTRA CHARGE for this service! We’re also offering curbside drop-off. Call us first to let us know you’re coming and what your bike needs, then pull up and park in our lot with your bike in front of the shop. We’ll grab it and assess it within 48hrs and contact you. 

To book your service Email Service!

NEW MEASURES ARE IN PLACE TO KEEP YOU SAFE!

When you arrive:

Required Screening Questions

Do you have a fever (above 38C), cough, shortness of breath/difficulty breathing, sore throat, runny nose?

 Have you or any member of your household travelled outside of Canada in the past 14 day?  

 Have you or any member of your household had contact in the past 14 days with someone who is awaiting a COVID-19 test result or has tested positive for COVID-19?    

 Are you currently awaiting a COVID-19 test rest result?  

 Have you tested positive for COVID-19 within the past 14 days?  

If the individual answers NO to all questions, you have passed and can enter the store.

If you answer YES to any questions, please do not enter this establishment. Please go home to self-isolate immediately and contact your health care provider or Telehealth Ontario (1 866-797-0000)to find out if you need a COVID-19 test.

ONLINE SHOPPING & PHONE ORDERS

We encourage you to visit our On-line store, shop at www.ziggyscycle.ca and pick-up within minutes of your order. Note: your credit card and ID are verified at time of pick-up.

Phone orders are welcome. Please call us at 519.893.2963 ex 2. One of our sales staff will be happy to assist you in any parts, accessories, and apparel orders.

CURBSIDE PICK UP

 We are offering curbside pick up.

 When you arrive:

Call us (519-893-2963 ex 2) someone will assist you and have your items or bike ready for you at the entrance of the store. We can also meet you at your vehicle.

 For your safety and ours, we have adopted a strict cleaning/sanitizing schedule to lower the risk of infection.

 Our hours will remain the same:
 Monday to Friday 10-6 pm, call 519-893-2963 ex 2 or Email Us!
 Saturday 10-5 pm, call 519-893-2963 ex 2 or Email Us!

Please have patience, we are doing our best to service everyone and we appreciate you and your continued patronage!