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Sales Help COVID-19


Sales

IMPORTANT COVID-19 UPDATE FOR 2nd LOCKDOWN
WE ARE OPEN BY APPOINTMENT ONLY. ONLINE ORDERING, CURBSIDE PICKUP AVAILABLE AND DELIVERY.

Effective immediately all personal interaction with Ziggy's Cycle will be by appointment only.  Please call 519-893-2963 or Email Us!

We realize this is inconvenient however the safety of our vulnerable population must be of the utmost importance.

We are also fulfilling orders via our online store, phone orders with curbside pickup or delivery (where applicable)

For those shopping for bikes we advised to call ahead to make sure we have what you are looking for in store. Please call us at 519.893.2963 ex 2 or  email us! 

The quickest way to complete any sale is purchasing here, online. We will process those orders within the day, everyday. We offer curbside pickup (the quickest option) and free delivery in the cities of Kitchener-Waterloo (2-3 business day delay) 

If you cannot find what you need online, please email us!    We will try to return your email within 2 business days. Please be aware we are experiencing a high volume of emails and we are doing our best to field all inquiries. 

If you prefer to call us by phone, call us at 519.893.2963 ex 2. Please be aware we are running a lower than usual staff level and are experiencing a higher volume of phone calls.

IMPORTANT COVID-19 UPDATE FOR 2nd LOCKDOWN
WE ARE OPEN BY APPOINTMENT ONLY. ONLINE ORDERING, CURBSIDE PICKUP AVAILABLE AND DELIVERY.

Effective immediately all personal interaction with Ziggy's Cycle will be by appointment only.  Please call 519-893-2963 or Email Us!

We realize this is inconvenient however the safety of our vulnerable population must be of the utmost importance.

NEW MEASURES ARE IN PLACE TO KEEP YOU SAFE!

When you arrive:

IN-STORE SHOPPING BY APPOINTMENT ONLY

In-store shopping, with limited number of shoppers at a time, with masks on and keeping 6 feet apart.

We will be screening all customers that want to enter the store.
We will be taking your temperature and having you answer the following screening questions:

Required Screening Questions

Do you have a fever (above 38C), cough, shortness of breath/difficulty breathing, sore throat, runny nose?

 Have you or any member of your household travelled outside of Canada in the past 14 day?  

 Have you or any member of your household had contact in the past 14 days with someone who is awaiting a COVID-19 test result or has tested positive for COVID-19?    

 Are you currently awaiting a COVID-19 test rest result?  

 Have you tested positive for COVID-19 within the past 14 days?  

If the individual answers NO to all questions, you have passed and can enter the store.

If you answer YES to any questions, please do not enter this establishment. Please go home to self-isolate immediately and contact your health care provider or Telehealth Ontario (1 866-797-0000)to find out if you need a COVID-19 test.

ONLINE SHOPPING & PHONE ORDERS

We encourage you to visit our On-line store, shop at www.ziggyscycle.ca and pick-up within minutes of your order. Note: your credit card and ID are verified at time of pick-up.

Phone orders are welcome. Please call us at 519.893.2963 ex 2. One of our sales staff will be happy to assist you in any parts, accessories, and apparel orders.

CURBSIDE PICK UP

 We are offering curbside pick up.

 When you arrive:

Call us (519-893-2963 ex 2) someone will assist you and have your items or bike ready for you at the entrance of the store. We can also meet you at your vehicle.

 For your safety and ours, we have adopted a strict cleaning/sanitizing schedule to lower the risk of infection.

 Our hours will remain the same:
 Monday to Friday 10-6 pm, call 519-893-2963 ex 2 or Email Us!
 Saturday 10-5 pm, call 519-893-2963 ex 2 or Email Us!

Please have patience, we are doing our best to service everyone and we appreciate you and your continued patronage!