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E-bike maintenance Tips

On this page we have tips regarding charging, transporting and cleaning your e-bike.

 

charging

The lifespan of lithium-ion batteries main depends on charging, operating and storage conditions. Improper use of battery can drastically shorten its lifespan and may even cause fire. Here are a few very important tips on how to properly charging your e-bike. 

  • Always refer to your owners manual for more detailed and brand-specific charging, storing, and maintenance instructions.
  • ONLY charge your battery with the original charger designed for your specific battery generation. 

Charging Conditions

  • Never leave an e-bike unattended while charging for long period of time.
  • Only charge your battery in a dry area at room temperature with a working smoke detector.
  • If you ride in the winter season, DO NOT charge the battery until the battery itself warms back up to room temperature. For more winter tips, see here.
  • Make sure the bike is completely free of moisture before charging, especially after washing.

Charging Levels

  • After charging to desired level, disconnect the charger from both the e-bike and wall power to prevent overheating.
  • Avoid regularly draining the battery to 0%. Also avoid always charging the battery to 100%. 
  • Occasional use from 100% to 0% is okay due to usage. If this happens regularly, consider: 1. reduce assist level to use less power, 2. upgrade to a bigger battery, 3. add a range extender battery to spread the load. 
  • For normal day-to-day use, always keep the battery between 30% - 80% will minimize chemical degradation and maximize lifespan.
  • If you store the bike 1-2 months between rides, ONLY charge the battery to below 80% for storage. 
  • For more long-term storage tips, see here.
 

 

 

Transporting e-bike

If you are transporting your e-bike outside of the car. i.e., on a bike rack,

Here are a few steps to best protect the battery and the bike. 

  • If traveling on highway in rain, high-speed water is comparable to pressure washer. Wrap the electronics on the e-bike with plastic wrap or a cover to avoid water ingress. 
  • Remove the battery and external display if possible and store both in the car to avoid damage. Cover the battery contact points with specific cover to avoid damage. 
  • Always use an e-bike approved bike rack when transporting your e-bike. 
  • Only use a hitch rack or tailgate pad (for pick-up trucks)to transport heavy bikes or e-bikes. Roof racks and tailgate racks have much lower weight limit and may damage your car in heavy winds or on bumpy roads. 
 

Cleaning

If the e-bike is dirtier than a damp cloth can handle. You can wash it, just be sure to note the following: 

The Clean

  • Wash off all the surface dirt and mud with garden hose
  • Apply gentle soap/cleaner and use soft brush/sponge for tougher dirt or stains
  • Rinse thoroughly with water
  • NEVER spray water directly at bearing, or electronic connectors
  • NEVER use pressure washer on a bike or e-bike

After Cleaning

  • Blow dry with leaf blower/hair dryer, or towel dry
  • Spend extra time to dry area for water to puddle, around electronics, or on drivetrain (rust can form if stay wet)

Our service packages all include a detailed to thorough bike wash, if you don't have the facilities/equipment, feel free to come to us. We'll service and clean the bike for you. 

COntact us

e-bike services

We offer e-bike specific services for your BOSCH, TQ, Fazua, Giant and Hyena equipped e-bikes.

With more weight and power, regular maintenance is crucial for the longevity of the bikes. 

For trouble shooting, warranty and regular service, please check out the link below. 

E-bike & Electronic Shifting Battery Care

Riding in winter cold temps? Or putting the bike away for storage in winter? This page we put together important tips and information on this topic.