General Procedure

• Remove the Battery: If your battery is removable, take it off the bike and store it separately.

• Charge Level: (Vary by manufacturer, as shown below.) But NEVER full or empty, not only this will reduce battery’s lifespan, it may cause fire!

• Temperature: store the battery in a dry, climate-controlled space, between 10-20°C. DO NOT leave it in a garage or shed where temperatures could drop below 10°C, NOR by the fireplace or furnace duct where temperatures can ride above 45°C, storing batteries outside of this range can cause serious fire. 

• Regular Check: Check battery level every month

• Recharge: (Vary by manufacturer, as shown below.)

• Fully Charge: At the beginning of the season, FULLY charge the battery before you go out riding, this is CRUCIAL as it will re-calibrate the BMS system to "remind" it how much battery capacity it has. Also, this avoids leaving you stranded mid-ride.

Manufacturer-Specific Instructions

• Charge Level: For long-term storage, charge the battery to around 50–70%.
• Recharge: Top it up if it drops significantly to prevent deep discharge.
• Storage Mode: Can be selected on the TQ mobile App, to reduce self-discharge rate. Come to the shop so we can perform a firmware update your e-bike system to support this function.
  
  

• Charge Level: For long-term storage, charge the battery to around 50–70%.
• Recharge: Top it up if it drops below 40%.

• Charge Level: Charge/drain the battery to around 30-60%.
  
• Recharge: Top it up if it drops below 40%.
• Storage Mode: We have a device at the shop that can drain the battery to the best level for storage
  
  CONTACT US     Store Hours

• Charge Level: Charge/drain the battery to around 60%, 50-70%.
• Recharge: Top it up if it drops below 50%.
• Storage Mode: Your smart charger has a button that can automatically charge it to 60% and stop, then put the battery into hibernation mode for long-term storage.

• Charge Level: Charge/drain the battery to around 60%, 50-70%.
• Recharge: Top it up if it drops below 40%.
  

Shimano e-Bike & Di2 Electronic Shifting

• Charge Level: Charge/drain the battery to around 50-70% (Green LED on rear derailleur) .

• Recharge: Top it up to 70% if it drops below 50%.

• CR2032 Batteries in Controllers:  These can remain installed during times of storage. They will not discharge or corrode.

SRAM AXS Electronic Shifting

• Charge Level: Full charge, removed from components like derailleurs, droppers, suspensions, protect contacts with supplied covers (shown below)
  
• CR2032 Batteries in Controllers:  These can remain installed during times of storage. They will not discharge or corrode.